Monograph 3 - The Hanks Recall Studies

This monograph presents the results of 6 different research studies about patient response rates to optometry recalls.

 

With thousands of patients in the studies, across more than 20 optometry practices, the results are invaluable for optimising your own recalls.

 

"The Hanks Recall Studies" include:

• Standard Recalls
• Second Recalls
• Recall Response Rates with different methods - letters, emails, phone, etc
• Longitudinal Studies of returning patients
• Effectiveness of Multiple Recalls
• First vs Second Recalls
• Demographic Effects - Age and Sex
• Comparison Response Rates in Other Professions
• Response Rate for Practice Staff
• Action List for Improving Recall Response Rates

 

Approx (Subject to exchange rate fluctuations):

USD17 - EUR15 - GBP13 

 

Select "Change Currency" above for the latest exchange rate

M-03  v06