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The Hanks

Recall Studies

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The Recall Studies

Monograph M-03 in a series written for optometrists and practice owners in all countries.

Research Leads to Conclusions

The research, the results and the conclusions. Tony Hanks has studied what makes patient recalls effective over many years. People have opinions, but research is the best way to get the real answers. Here is the complete report.

Consider All Recall Influences

Standard recalls? Second recalls? Different recall methods? The benefits of repeat recalls? Demographic effects? Comparisons to other health professions? All of these things are considered; and more.

Based on the results, an Action List for Improving Recall Response Rates is included.

Comprehensive Studies

This monograph presents the results of 6 different research studies about patient response rates to optometry recalls.

With almost 9,000 patients in these studies, across more than 20 optometry practices, the results are invaluable for optimising your own recalls.

The Author

Dr Tony Hanks is a well-known Australian optometrist who has received qualifications in Australia and the United States. He has over 40 years experience and a special interest in why recalls work.

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