Practical training to improve skills and productivity of support staff. Approx 400 pages, printed in colour - GST Free.
Develop Skills
Addresses the problem of in-practice skills and training for support staff . . .
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Each staff member will benefit from having their own copy of this workbook - both new & existing staff
Practical Solution
A practical development manual . . .
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Originally written for optometry support staff
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This book is also useful for foundation studies by optometry students
The Author
"The Optometry Team" is a book by well-known Australian optometrist Tony Hanks . . .
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Written because he could not find an existing resource for educating new support staff
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This resource was then made available to colleagues
Concept of the Book
The concept of this book is job-specific training, presented in an illustrated and note-style format . . .
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Easily understood by practice staff
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Staff report that they find the book and the illustrations valuable
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Many practices provide a copy for each team member to complete and refer to
The Topics Covered
Almost 400 pages covering a comprehensive range of topics. For example . . .
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General Optometry
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Eye Health
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Spectacle Frames
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Spectacle Lenses
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Contact Lenses
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Dispensing
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Prac Development
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Marketing
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Office Procedures
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Optom Dictionary
Feedback and Monitor Results
This book includes feedback pages to allow staff to check their own progress . . .
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There's also a summary page for the supervising optometrist to monitor progress
Aust$66.00 for the standard 400 page book
Aust$39.00 for the book delivered as a download
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The Optometry Team - Support
Alternate descriptions: Optometry staff training - Optometry practice growth - The Optometry Team book