what patients want book
PHYSICAL PRODUCTS

Book:
What Patients Want

 

A book written for optometrists and practice owners. Approx 300 pages, printed in colour - GST Free.

Consumer Wants

Patients want to feel special and for you to be successful, so you can continue caring for their eyes.

So this book helps you to grow your practice, because that's "What Patients Want".

Concept of the Book

The book is based upon an international survey of 1,836 eyecare consumers on 4 continents, combined with the conclusions reached from the author's own experiences during 40 years of private practice.

The Author

Well-known Australian optometrist Dr Tony Hanks has received qualifications in Australia and the United States; and has over 40 years experience. He wrote "What Patients Want" based upon his successful results with patient care and practice management.

Includes Valuable Resources

The book includes practical learnings from other fields – like marketing & psychology.

The book also includes a valuable collection of resources and forms that can be used with patients and staff in your practice

The Topics Covered

  • The Consumer Survey;

  • Learning from Others;

  • The Patient Cycle;

  • Clinical Guides;

  • Practice Growth;

  • Retaining & Attracting Patients;

  • Shared Resources;

  • And a unique Practice Growth Plan.

Reactions and Book Reviews

"What Patients Want" has received excellent reviews in the press - including a review from the magazine MiVision, available here in the Support Files

Aust$49.50 for the standard 300 page book

- OR -

Aust$29.00 for the book delivered as a download

What Patients Want - Support

Contents of the book What Patients Want

S-501

Book Review for What Patients Want - MiVision

S-503

Brief Article About Recalls - What Patients Want - MiVision

S-504

Alternate descriptions: Optometry practice growth - Optometry practice management - What Patients Want book

 

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Shared Eyecare Resources